May 29, 2018

Disney Institute is bringing its renowned professional development course, “Disney’s Approach to Employee Engagement,” to Central Texas.

The one-day event will allow area professionals to explore ways in which they can shape their organization’s culture based on desired employee behaviors, and select people who are a right-fit for the organization’s culture. This day of Disney Institute training uses business insights and time-tested examples from Disney parks and resorts worldwide to inspire individuals and organizations to enhance their own customer experience using Disney principles as their guide. The course is beneficial to professionals, and specifically those with direct reports, looking to improve how they select, train, and engage employees. Individuals interested in shaping a confident, highly productive, and dedicated workforce will find this course valuable.

There are four interconnected processes that define an organization’s culture: employee selection, training, communication and care. Each is crucial to creating and nurturing a culture of excellence. With a rich tradition and heritage built upon creating memorable experiences, Disney parks and resorts have consistently worked to attract, develop and retain employees dedicated to this vision.

To ensure employees consistently deliver exceptional experiences, an organization must intentionally design processes that reinforce their desired culture. Sharing insights of how selection, training, and engagement are enhanced through high-quality communication and genuine care is one of the ways that Disney Institute can help you think differently about your business.

In this look at Disney’s approach to Employee Engagement, you can:

  • Explore ways in which you could shape your organization’s culture based on desired employee behaviors, and select people who are a right-fit for your culture.
  • Learn how to adapt training strategies that ensure employees are confident in their roles by creating a holistic plan that drives employee engagement.
  • Understand how to develop high-quality communication that strengthens your organization’s culture and engages your employees.
  • Examine ways in which to create a supportive environment through genuine care, including employee recognition and the elimination of workplace hassles.